Analysis.
Posts on labelling, traceability, recalls and regulation.
Posts
Warranty fraud and serial numbers: telling a false claim from a grey-market device
What a serial number shows in a warranty claim and what it does not: a check sequence for the service desk covering false documents, moved numbers, grey devices and refurbished units.
5 min read
How do you set up a product tracking system? Batch and unit-level records
The decisions behind a product tracking system: batch or unit, getting the number onto the label, scan points, the custody record and a recall drill.
5 min readMeeting request
The right numbering level for your product is set through a needs analysis.
The first meeting reviews your product, sales channels and the risks you face, and recommends a suitable method.
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